 HP Management Solutions include business servers, storage, and the comprehensive suite of HP Openview tools. HP OpenView is a suite of Management Solutions that facilitates IT transformation by simplifying the way IT can automate processes, optimize applications and infrastructure, and better align with business priorities. Those paths are Business Alignment, IT Process Automation and Infrastructure Optimization.
HP OpenView's Business Alignment solutions allow you to make better decisions regarding IT staff resources, relate IT service delivery to the health of critical business processes, manage according to business level metrics, communicate effectively to stakeholders and fulfill compliance management policies in a automated fashion.
Business Alignment Solutions:
- Governance
Improve IT management resource decision making, utilize analytical tools to better understand IT's operations and reduce compliance risk while reducing the cost of ongoing compliance. This can be accomplished using HP OpenView Compliance Manager.
- Business Service Management
Align business processes with IT infrastructure to understand the health of the business processes that IT supports and effectively communicate to stakeholders, users and customers on IT delivery quality and performance. The key modules in attaining this solution are Business Process Insight, Dashboard and SOA Manager.
- Process Aware Business Intelligence Solutions
Business intelligence solutions enhanced to provide a near-real-time connection to customer demand within key business processes, allowing a much more immediate capability to drive the business toward targeted objectives - in better monitor status and proactively manage off-plan deviations. The essential tool to meet these goals: Business Process Insight.
With HP OpenView, you can automate daily activities and workflows, building upon the established value of ITIL processes and the ITSM approach. You can allocate and maintain configuration items based on a desired state model, track and control assets throughout the asset lifecycle, prioritize operational events and activities based on customer impact, ensure consistency with a robust configuration management database, Improve security and user experience and deliver IT services at agreed-upon service levels, quality and cost targets.
IT Process Automation Solutions:
- Asset Management
Provide inventory, financial and asset lifecycle insight to the enterprise. It is a lifecycle Asset Management solution with best practices designed to simplify your use of the tool and creation of supporting processes. Asset Center is the foundation for companies that want to generate value by automating asset management processes. It goes beyond asset tracking by providing a complete and fully integrated lifecycle IT asset management application suite.
- Configuration Management
HP OpenView Configuration Management automates and enforces the provisioning of the entire IT stack, from operating systems to applications.
- Consolidated Service Desk
Manage IT service requests; document and measure service level agreements (SLAs); capture critical information about incidents, problems, change requests, configuration and service levels; and establish a configuration management database (CMDB), which is core to IT Service Management. HP Openview Service Desk and Service Center facilitate this capability.
- Identity Management
Automate the process of creating, managing and enforcing user identities, inside and outside of traditional enterprise IT boundaries. Select Access, Select Audit, Select Identity, and Select Federation provide solutions for these particular areas.
- IT Service Management
Combines powerful HP OpenView software with years of experience to transform your IT into a real business and competitive differentiator. Tools to achieve better management includes Service Desk, Configuration Management, and Asset Center.
Infrastructure Optimization solutions from HP OpenView enable IT to proactively and efficiently manage all of the network, hardware, OS and application elements needed to ensure reliable delivery of IT and business services. IT is challenged to deliver increasingly complex applications and services against a static or declining budget. To meet ever changing business requirements, IT can no longer simply manage individual infrastructure and application components. To truly optimize their infrastructure, IT must consolidate and integrate application and infrastructure performance metrics to manage them from a business service perspective.
Infrastructure Optimization Solutions:
- Network Services Management
Manage the availability and performance of your heterogeneous network, server and storage assets. Key dynamics for this competency includes Network Node Manager and Performance Insight.
- Consolidated Event and Performance Management
Provide a "single pane of glass" to IT operations, and correlate events to pinpoint the root cause of IT outages spanning your entire infrastructure. The main Module for this is the Operations for Windows/UNIX.
- Application Management
Provide detailed management of enterprise applications and environments, such as SAP, Microsoft Exchange and Oracle. Additionally, enterprises can provide detailed transaction breakdown for any J2EE and web services-based applications your organization is developing. Application Management is aided by Smart Plug-Ins to achieve such goals.
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