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First Datacorp is an ITIL® 4 Accredited Training Organization (ATO) and a Quint Wellington Redwood License Affiliate


First Datacorp is an Accredited Training Organization (ATO) for ITIL® 4 Foundation in the Philippines and a Licensed Affiliate of Quint Wellington Redwood Malaysia.

We remain true to our objective of providing high quality training services to our customers and have been successfully providing the training needs of IT professionals in the Philippines for more than 10 years now.




What is IT Service Management (ITSM)?


IT Service Management (ITSM) is a concept that enables an organization to maximize business value from the use of information technology.

According to the World Trade Organization, services comprise the largest and most dynamic component of both developed and developing economies. Services are the main way that organizations create value for and their customers. Almost all services today are IT-enabled, which means there is tremendous benefit for organizations in creating, expanding, and improving their IT service management capability.




First Datacorp’s ITSM Solutions and Services Portfolio


There are multiple aspects to service management and organizations must ensure that all aspects are given equal focus for services to be able to deliver value to customers. First Datacorp provides organizations with aholistic approach to service management through the following solutions and services:






Information Technology

BMC Service Management




Value Streams and Processes

ITIL® is the most widley recognized framework for ITSM. It provides comprehensive, proven and practical guidance for establishing an effective service management system.




Organization and People

Managed Services




Copyright © First Datacorp and AXELOS Limited 2019. Reproduced under license from AXELOS. All rights reserved. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL® Accredited Training Organization logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL® Licensed Affiliate logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


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